Let customers speak for us
"we made this experience awesome". NOPE, NO YOU DIDN'T!
Here's a direct copy of the email I sent on April 12th which to date has yet to be responded to.
I’m writing to complain at the delay in shipping my order which was specifically ordered on the 28th March to allow adequate time for shipping to arrive in WA before my wedding day on the 12th April 2025.
The items ordered via your online platform said they were in stock and available.
Clearly this has not been the case otherwise there would not have been cause to send me an apology email on the 4th April for the delay in shipping (as shown below).
These items haven’t arrived in time for my wedding and I’m absolutely pissed about it.
The question now is what (if anything) would you like to do to rectify this horrible experience?
Hey Jeremy,
We know you're still waiting to receive your order and we wanted to provide you with an update.
We have not forgotten you! Due to some supply delays, we're experiencing some issues getting products quickly on their way.
We apologise for the delay and any inconvenience this may have caused but rest assured your parcel will be shipped as soon as possible.
So Disappointing,
Jeremy Harris
Jägermeister Herbal Liqueur Miniature (40mL)
Life is too short
Good wine to drink is a right not a privaledge. Drinking it makes us feel better and increases our ability to socialise.
tony cheyne
Taylors Jaraman Shiraz 2022 (750mL)
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Trevor R Collins
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Amarena & Black cherry flavours …..perhaps with a Mediterranean Tonic ……
an anytime bevarage ….
David
Malfy Con Amarena Gin (700mL)
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Perfectly refreshing summer cocktail.
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Pernod Paris Anise Liqueur (700mL)
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Johanne
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Johanne Keys
Patrón Silver Tequila (700mL)
